Frequently Asked Questions (FAQs)
1. What payment methods do you accept?
We accept Cash on Delivery (COD) for all orders within Pakistan. Payment is collected upon delivery.
2. How long does it take to process an order?
Orders are typically processed within 7 days. You will receive a confirmation once your order is ready for shipment.
3. What shipping options do you offer?
We offer nationwide shipping within Pakistan. Delivery times may vary based on your location, but it generally takes 3 to 7 business days after processing.
4. Can I return or exchange my order?
Yes, you can return or exchange items within 7 days of receiving your order. Items must be in their original condition, unworn, and with tags attached. Please refer to our Return Policy for more details.
5. How do I initiate a return?
To initiate a return, please contact us at blisswears7@gmail.com or call +923186112796. Provide your order number and the reason for the return. We will guide you through the return process.
6. Are there any items that cannot be returned?
Yes, we cannot accept returns for items that have been worn or washed, or items that are not in their original condition. Please refer to our Return Policy for more details.
7. How will I know when my order has shipped?
Once your order has been dispatched, you will receive an email or SMS with tracking details so you can monitor your shipment.
8. What should I do if I receive a defective or damaged item?
If you receive a defective or damaged item, please contact us within 7 days of receiving the product at blisswears7@gmail.com or +923186112796. We will assist you with the return or exchange process.
9. Can I cancel my order?
You can cancel your order before it has been processed. If you wish to cancel, please contact us as soon as possible at blisswears7@gmail.com or +923186112796. Once processing begins, cancellations are no longer possible.
10. Do you offer international shipping?
Currently, we only offer shipping within Pakistan.
11. How do I contact customer support?
You can reach our customer support team via email at blisswears7@gmail.com or by calling +923186112796. We are here to help you with any inquiries or issues you may have.
